Activechat Manual
  • What is Activechat?
  • New? Start here
    • The basics
    • Set up your first project
    • Install the chat widget
    • Upload the knowledge
    • Explore the CRM
    • AI-assisted live chat
      • How to set context for AI hints
    • Live chat mobile app
    • Build your first automation
  • Conversational AI
    • For Customer Service Teams
    • For Product Managers
    • For Innovation Teams
    • For Marketers
    • For e-commerce
    • For developers
  • Help Guides
    • Setting up your team
    • Managing conversations
      • Customer attributes
      • User tags and segments
      • Searching for specific users
      • Agent tags (live chat groups and queues)
      • Triggering live chat sessions from the bot
      • Notifications with the TRIGGER block
    • Managing knowledge
      • Uploading business data
      • Question answering and live chat hints
      • Fine-tuning the large language model
    • Natural language automation
    • Building automations visually
      • Customizing your welcome message
      • Adding new skills
      • Navigating skills
      • Copying skills and blocks
      • Handling errors
    • Improving your virtual agent
    • Using live chat AI hints
    • Customizing automatic website page messages
    • Tracking website actions
    • Facebook Ads automation
      • How to set up a Facebook ads bot
      • How to use buttons and quick replies in a Facebook ads chatbot
    • Lead generation
    • Zapier integrations
    • Customizing your project
      • How to customize the chat widget
      • How to customize the Facebook chat widget
      • How to change bot settings
    • Pricing guide
  • Fundamentals
    • Terminology
      • Intents and entities
      • Contexts
      • Skills and events
        • Built-in system skills
          • /start
          • /default
          • /_default_fallback
          • /_start_live_chat
          • /_page_visit
          • /_error
      • Conversation elements
        • Messages
        • Buttons
        • Quick replies
        • Galleries / carousels
    • Messaging channels
      • Website chat widget
        • Installation
        • Customization
        • Voice input
      • Chat widget landing page
      • Facebook Messenger
        • Connect your page
        • 24 hour rule
        • Message tags
        • Persistent menu
      • Telegram
      • Email
      • Twilio SMS automation
    • Intents and bot skills
    • Conversation insights
    • Grow tools
      • Landing pages
      • Messenger links and QR codes
    • Broadcasting
  • Visual builder reference
    • Sending messages
      • TEXT
      • LISTEN
      • IMAGE
      • MEDIA
      • GALLERY
      • FILE
      • EMAIL
      • SMS
      • LEAD
    • Triggering events
      • SEND
      • CATCH
      • TRIGGER
      • LIVE CHAT
    • Manipulating data
      • DATA
      • ADD TAG
      • REMOVE TAG
      • JSON
      • STATUS
      • VALIDATION
    • Conditional logic
      • SWITCH
    • Timers and delays
      • TIMER
      • WAITFOR
      • WAITUNTIL
    • E-commerce blocks
      • CATEGORY
      • PRODUCT
      • VARIATIONS
      • SIMILAR
      • UPSELLS
      • CROSSSELS
      • Shopping carts
        • ADD TO CART
        • UPDATE CART
        • SHOW CART
        • CLEAR CART
        • CREATE ORDER
    • Natural Language
      • NLP
    • System attributes
    • System events
  • Integrations
    • Google services
      • Connect your Google account
      • Google Sheets
        • Searching and updating Google Sheets data
        • Building galleries with Google Sheets data
      • Google Calendar
        • Searching for events
        • Creating and updating events
    • Shopify
    • WooCommerce
    • Dialogflow
      • Building an agent
      • Using entities
      • Slot filling
      • Context management
      • E-commerce NLP
Powered by GitBook
On this page
  • Deep-linking to specific bot skills
  • QR codes

Was this helpful?

  1. Fundamentals
  2. Grow tools

Messenger links and QR codes

PreviousLanding pagesNextBroadcasting

Last updated 3 years ago

Was this helpful?

Chatbot messenger links allow you to direct your chatbot users to specific in the chatbot and set specific when conversations start.

Regular links to your chatbot on Facebook Messenger and Telegram can be found under the “Test your chatbot” button in the . These links will start your chatbot conversation from the “start” skill.

Direct links to the “start” skill of your chatbot on messengers

But sometimes you need deep links to start specific skills in your chatbot – this can be used for marketing campaigns, particular use cases, etc. Also, it’s nice to have an option to set specific attribute values when conversations are started – for example, to check which ad campaign your users come from or set the language for multi-language projects.

Deep-linking to specific bot skills

Click the blue “Get link and code” button to generate the link (it will be displayed on top of the settings window). You can click the “copy” icon to copy the generated link to the clipboard.

QR codes

For each messenger link that you create, Activechat generates a QR code. You can use this code in various marketing materials (leaflets, print ads, merchandise, etc) to help your customers engage with your business.

Scan the code below with your mobile phone camera to see how it works! (Note the custom message in the widget).

In this case, go to “Settings – Grow tools” in the main menu and click on the “Messenger link and code” tab. Click the gear icon to set deep link parameters – event to start a specific and .

Setting up deep chatbot messenger links

If you have your chatbot connected to multiple , you will be able to choose the channel you want to use for that deep link.

When users click the link, Activechat will set attribute values and execute the specified , starting the conversation from the skill that is associated with this event.

chatbot skill
attribute values
messaging channels
event
skills
attribute values
visual builder
Setting up messenger links and QR codes in Activechat