Conversation elements

There are different types of chatbot content that your bots can use to interact with users. Each type of content is available in Activechat as a specific block type in our Visual Chatbot Builder.

Messages are used to communicate with your customers, buttons and quick replies – to navigate the bot and help users with pre-defined options, and galleries help display multiple items.

Let’s dive into each of these chatbot content types in more detail!

MessagesButtonsQuick repliesGalleries / carousels

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