Building an advanced WooCommerce chatbot is really easy with Activechat. Your whole inventory of products, categories, tags, and variations is easily accessible from the chatbot flow builder, and the best part of it is that you do not have to build your product galleries manually – everything can be achieved with dynamic galleries. You can dynamically generate offers for your chatbot users based on their previous conversations or purchase history.
WooCommerce chatbot integration is easily achieved with Activechat’s native WordPress plugin and one-click WooCommerce connection. The connection takes just two simple steps (you can perform both, or choose the one that suits your use case best):
Enabling legacy REST API access for WooCommerce chatbot integration
Once these pre-requisites are in place, go back to Activechat, open “Settings – Integrations” in the main chatbot menu on the left, and click the gear icon in the “WooCommerce” tile.
WooCommerce chatbot integration settings
Paste your store URL in the “WooCommerce store URL” field and click “Connect”. You will be redirected to your website for authentication.
WooCommerce authentication window
WooCommerce authentication window will pop up. Enter your WordPress administrator credentials (e-mail and password) and click “Login”. After you log in, another window will ask for permission to access your store by Activechat. Click “Approve”.
Approving WooCommerce permissions for Activechat
Once approved, you will be taken back to Activechat, and the integration settings window will display the list of products, categories, and variations from your WooCommerce store, together with available payment and shipping options (you will need it later to push actual chatbot orders into the WooCommerce back-end).