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/_error

This skill is triggered when a run-time error happens during the execution of your virtual assistant skill. Most of the conversation building blocks in Activechat have a separate "ERROR" node that will be triggered when there's an error associated with this block, but to make error handling easier we introduced a universal system event that will be fired on errors automatically if there are no blocks connected to the "ERROR" exit in a faulty block.
The reasons for these errors can be different. The most common are:
bad response from an external API triggered by the JSON block
bad response from the Google Cloud API in one of our Google Calendar or Google Sheets integrations 
math errors (like dividing by zero) in the DATA block
etc
Default error handling
By default, the '_error' skill will pause the flow execution, notify the user about the error (the most recent error message is always stored in the $_last_error system attribute), and notify you as bot admin through the email. 
Read more about handling run-time errors in chatbot flows in our Handling errors guide. 
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Conversation elements
Last modified 1yr ago