What is Activechat?
New? Start here
For Customer Service Teams
For Product Managers
For Innovation Teams
Setting up your team
Natural language automation
Building automations visually
Improving your virtual agent
Using live chat AI hints
Customizing automatic website page messages
Tracking website actions
Facebook Ads automation
Customizing your project
Intents and bot skills
Visual builder reference
Timers and delays
natural language understanding chatbots
are quite complex, this block is very simple. It’s just sending messages that your chatbot gets from end-users to the NLP engine like
Sending user messages to an external NLP engine
Usually, this block is used in the
so that every message that the user is sending to your chatbot is processed by the NLP engine automatically.
Refer to the
“Natural language chatbots”
manual for more details on NLP in Activechat.
“New session” set to true will start a new NLP session. Otherwise, all messages sent from the same chatbot users will be included in the same NLP session.
You can add contexts so that only those
that are expecting these input contexts will be triggered.
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