Activechat Manual
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Conversational AI
For Customer Service Teams
For Product Managers
For Innovation Teams
For Marketers
For e-commerce
For developers
Help Guides
Setting up your team
Managing conversations
Natural language automation
Building automations visually
Improving your virtual agent
Using live chat AI hints
Customizing automatic website page messages
Tracking website actions
Facebook Ads automation
Lead generation
Zapier integrations
Customizing your project
Pricing guide
Fundamentals
Terminology
Messaging channels
Intents and bot skills
Conversation insights
Grow tools
Broadcasting
Visual builder reference
Sending messages
TEXT
LISTEN
IMAGE
MEDIA
GALLERY
FILE
EMAIL
SMS
LEAD
Triggering events
Manipulating data
Conditional logic
Timers and delays
E-commerce blocks
Natural Language
System attributes
System events
Integrations
Google services
Shopify
WooCommerce
Dialogflow
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LEAD
Lead generation is one of the most frequent use cases for chatbots. Activechat allows you to send lead data (names, emails, and phone numbers) in a variety of different ways (e-mail notifications, Google Sheets, Zapier/Integromat integrations, direct chatbot messages, etc), but the easiest one is the LEAD block.
When added to the conversation flow, the LEAD block will send a notification message with specified data to your account e-mail. It does not require setting SMTP credentials (the emails are sent from the Activechat address) and is extremely easy to use.
Sending notification emails with the LEAD block
Once this block is executed, you will find something like this in your mailbox (don’t forget to add [email protected] to your “trusted senders” list):
Example e-mail sent by the LEAD block
Click “Open conversations” to go to the history of communication between this user (lead) and your chatbot.
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Triggering events
Last modified 6mo ago
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