With Activechat, your business can talk to thousands of customers on multiple channels (website chat, Facebook Messenger, Telegram, or even SMS) and automate repeating conversations to take the load off your human agents.
Here are some basic steps to complete first. It takes less than 15 minutes, and your team will start talking to your visitors and customers immediately.
Create your project and install our website chat widget.
Invite your team members to join.
Watch your website visitors and start conversations pro-actively.
Automate repetitive conversations with AI.
Once you start having conversations with your customers, Activechat will be collecting and analyzing your conversational data in real-time to help you see the patterns and suggest what can be automated. 80% of the time spent by human agents is wasted on similar, repeating questions, and we can help you reduce that load by smart AI-powered live chat automation.