Activechat Manual
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What is Activechat?
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Conversational AI
For Customer Service Teams
For Product Managers
For Innovation Teams
For Marketers
For e-commerce
For developers
Help Guides
Setting up your team
Managing conversations
Natural language automation
Building automations visually
Improving your virtual agent
Using live chat AI hints
Customizing automatic website page messages
Tracking website actions
Facebook Ads automation
Lead generation
Zapier integrations
Customizing your project
Pricing guide
Fundamentals
Terminology
Messaging channels
Intents and bot skills
Conversation insights
Grow tools
Broadcasting
Visual builder reference
Sending messages
Triggering events
Manipulating data
Conditional logic
Timers and delays
TIMER
WAITFOR
WAITUNTIL
E-commerce blocks
Natural Language
System attributes
System events
Integrations
Google services
Shopify
WooCommerce
Dialogflow
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Timers and delays
Timing is crucial for great conversational design, and bot developers often face the issue of regular repetitive actions. It could be feeding the user with educational content, sending drip campaigns, reminders, or checking external data sources. Also, it is often desirable to pause the conversation for a specific period of time. For example, giving the user some time to finish his or her order before checking order status and sending a discount coupon for incomplete orders.
We have three different TIMER blocks in Activechat to help you build chatbot timers, so let’s check them now.
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Last modified 2mo ago
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