Voice input

Instead of typing, your website visitors can talk to your virtual assistant and human agents!

To enable the voice input, open chat widget settings and toggle the “Enable voice input” switch. Once enabled, there will be a small microphone icon in the message input box of the widget.

Once the user clicks that icon, it changes to “listening” status (on the very first use there will be a pop-up window requesting permission for the browser to access the microphone), and everything that the user says will be “typed in” into the message input box and sent to the chatbot automatically on pauses.

The language for voice recognition is set in the “Settings – General – Advanced”.

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