How to customize the Facebook chat widget
You can customize the Facebook chat widget to fit your website style and colors.
Go to “Settings – General” in your bot menu on the left side, and open the “Chat widget” tab. Click the gear icon in the “Facebook Messenger” tile.
There is a number of options that you can choose here:
“ref” parameter – specify an event name here to start your website chatbot from a specific skill.
“Theme color” – customize the color palette for buttons and other elements in the widget.
“Greeting text” (for logged in and not logged in users) – two versions of greeting text that will be displayed by the widget before users click the “Get started” button. Maximum 80 characters.
“Delay in seconds” – how many seconds to wait before displaying the widget on the webpage.
ℹ️ For more details on the Facebook chat widget, please refer to the official documentation from Facebook.
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