Set up your first project

First, create your virtual agent. Open the dashboard and click the “New bot” button at the top. 

You will be suggested to start from scratch or copy an existing project (if you already have one). For now, just choose "Start new" and click "Next".
Next, choose your primary language (it mostly affects the natural language understanding and natural language generation features), set the bot name, and (optionally) upload an avatar. This avatar will be used when your visitors will be interacting with your chat widget. Click "Next" when ready.
That's all! Once your virtual agent is ready, you will be able to play around with its built-in smalltalk feature immediately. Clicking the "Get started" button will take you to the Intents manager (we'll talk about it later), and you can click the "Test your chatbot" button above to open the self-hosted chat widget in a new window. 
Your virtual assistant is pretty basic now, and can do only basic small-talk (try phrases like "How are you?", "Are you a bot?", etc).
Now it's time to customize this agent so that it can bring real value to your customers. But first, let's see how to use the live chat feature.

The basics

Install the chat widget

Last modified 6mo ago

Copy link