Activechat Manual
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What is Activechat?
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Conversational AI
For Customer Service Teams
For Product Managers
For Innovation Teams
For Marketers
For e-commerce
For developers
Help Guides
Setting up your team
Managing conversations
Natural language automation
Building automations visually
Improving your virtual agent
Using live chat AI hints
Customizing automatic website page messages
Tracking website actions
Facebook Ads automation
Lead generation
Zapier integrations
Customizing your project
How to customize the chat widget
How to customize the Facebook chat widget
How to change bot settings
Pricing guide
Fundamentals
Terminology
Messaging channels
Intents and bot skills
Conversation insights
Grow tools
Broadcasting
Visual builder reference
Sending messages
Triggering events
Manipulating data
Conditional logic
Timers and delays
E-commerce blocks
Natural Language
System attributes
System events
Integrations
Google services
Shopify
WooCommerce
Dialogflow
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How to change bot settings
This guide will walk you through various customization options available in Activechat (most of them pretty self-explanatory, though).

Name and avatar

Bot name and avatar affect your website chat widget appearance. Use these settings to customize your chatbot to fit your website style and company tone.
You can change it in “Settings – General”.
Bot name and avatar

Currency

Bot currency setting affects the display of product prices in e-commerce integrations and in the built-in shopping cart blocks.
You can change this setting in the “Settings – General – Advanced settings” menu.
Bot currency settings

Language

This setting affects the language for the voice input feature in the website chat widget.
To set your bot language in the natural language engine integration, use of the NLP block.
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Pricing guide
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Name and avatar
Currency
Language