System attributes

General attributes

$_last_error	last runtime error description
$_agentid	ID of the chatbot
$_skill	current skill name
$_userid	unique user identifier, not related to messenger-specific ID
$_email	user’s email address (if available) to be displayed in the user’s data
$_phone	user’s phone number (if available) to be displayed in the user’s data
$_random	random value from 0 to 1
$_now_ts	current UNIX timestamp
$_year	current year
$_month	current month (1-12)
$_date	current date (1-31)
$_day	current day of the week (0-6, Sunday-Saturday)
$_hour	current UTC time (hours) (0-23)
$_minute	current UTC time (minutes) (0-59)
$_second	current UTC time (seconds) (0-59)
$_event_ <name>_payload	“ref” parameter or payload for specific event
$_last_user_input	last message received from the user
$_last_user_input_ts	timestamp of last user message
$_last_btn_pressed	last button pressed by the user
$_last_btn_pressed_ts	the timestamp of last button press
$_src	User’s communication channel: facebook / telegram / twilio / cis (for chat widget)
$_user_tags	Comma-separated list of tags assigned to the user

Facebook Messenger user attributes

$_id	page-specific user ID
$_name	user’s full name (from Facebook profile)
$_first_name	user’s first name (from Facebook profile)
$_last_name	user’s last name (from Facebook profile)
$_locale	user’s locale
$_timezone	user’s timezone

Telegram user attributes

$_id	page-specific user ID
$_telegram_username	user’s @username (from Telegram profile)
$_telegram_first_name	user’s first name (from Telegram profile)
$_telegram_last_name	user’s last name (from Telegram profile)
$_telegram_language_code	user’s language code (from Telegram profile)
$_telegram_is_bot	the user is a bot?
$_first_name	same as $_telegram_first_name
$_last_name	same as $_telegram_last_name

Twilio user attributes

$_id	Twilio user ID
$_twilio_user_phoneno	user’s phone number (from Twilio)
$_twilio_bot_phoneno	bot’s phone number (from Twilio)
$_twilio_serviceSid	Service ID (from Twilio)
$_tags	user’s tags
$_sms_result	result of the SMS block execution

E-commerce dynamic galleries

$_selected_category_id	ID of the product category that was selected in the dynamic gallery
$_selected_category_slug	slug of the product category that was selected in the dynamic gallery
$_selected_category_title	title of the product category that was selected in the dynamic gallery
$_selected_product_id	ID of the product that was selected in the dynamic gallery
$_selected_product_slug	slug of the product that was selected in the dynamic gallery
$_selected_product_title	title of the product that was selected in the dynamic gallery
$_selected_product_description	description of the product that was selected in the dynamic gallery
$_selected_product_price	price of the product that was selected in the dynamic gallery
$_selected_product_url	URL of the product that was selected in the dynamic gallery
$_selected_product_image	image URL of the product that was selected in the dynamic gallery
$_selected_product_inv_qty	inventory of the product that was selected in the dynamic gallery
$_selected_product_upsells	# of upsells for the product that was selected in the dynamic gallery
$_selected_product_similars	# of similar products for the product that was selected in the dynamic gallery
$_selected_product_xsells	# of cross-sells for the product that was selected in the dynamic gallery
$_selected_product_var_types	variation types URL of the product that was selected in the dynamic gallery
$_selected_product_var_ids	list of variation IDs for selected product. Contains single variation ID if there are no product variations. Use it to add single-variation products to shopping cart in Shopify integrations
$_selected_var_id	ID of the variation that was selected in the dynamic gallery
$_selected_var_product_id	product ID for the variation that was selected in the dynamic gallery
$_selected_var_title	title of the variation that was selected in the dynamic gallery
$_selected_var_description	description of the variation that was selected in the dynamic gallery
$_selected_var_price	price of the variation that was selected in the dynamic gallery
$_selected_var_url	URL of the variation that was selected in the dynamic gallery
$_selected_var_image	image URL of the variation that was selected in the dynamic gallery
$_selected_var_inv_qty	inventory of the variation that was selected in the dynamic gallery

Shopping cart galleries

$_cart_total_qty	total amount of items in the chatbot shopping cart
$_cart_total_sum	total value of the chatbot shopping cart
$_selected_item_id	ID of the selected item in the chatbot shopping cart
$_selected_item_slug	slug of the selected item in the chatbot shopping cart
$_selected_item_price	price of the selected item in the chatbot shopping cart
$_selected_item_title	title of the selected item in the chatbot shopping cart
$_selected_item_image_url	image URL of the selected item in the chatbot shopping cart
$_selected_item_url	URL of the selected item in the chatbot shopping cart
$_selected_item_description	description of the selected item in the chatbot shopping cart
$_selected_item_quantity	quantity of the selected item in the chatbot shopping cart
$_order_id	ID of the order created from the chatbot shopping cart
$_order_id	ID of the order created from the chatbot shopping cart
$_order_total	total cost of the order created from the chatbot shopping cart
$_order_tax_total	tax total of the order created from the chatbot shopping cart
$_order_shipping_total	shipping total of the order created from the chatbot shopping cart

WooCommerce orders and customers

$_woo_error	WooCommerce-specific error description
$_woo_customer_id	customer’s ID
$_woo_customer_email	customer’s email
$_woo_customer_first_name	customer’s first name
$_woo_customer_last_name	customer’s last name
$_woo_customer_role	customer’s WordPress role
$_woo_customer_username	customer’s WordPress username
$_woo_customer_avatar_url	customer’s avatar URL
$_woo_customer_billing_first_name $_woo_customer_billing_last_name $_woo_customer_billing_company $_woo_customer_billing_address_1 $_woo_customer_billing_address_2 $_woo_customer_billing_city $_woo_customer_billing_state $_woo_customer_billing_postcode $_woo_customer_billing_country $_woo_customer_billing_email $_woo_customer_billing_phone	customer’s billing details
$_woo_customer_shipping_first_name $_woo_customer_shipping_last_name $_woo_customer_shipping_company $_woo_customer_shipping_address_1 $_woo_customer_shipping_address_2 $_woo_customer_shipping_city $_woo_customer_shipping_state $_woo_customer_shipping_postcode $_woo_customer_shipping_country	customer’s shipping details
$_woo_order_id	ID of the created order
$_woo_order_number	number of the created order
$_woo_order_status	status of the created order
$_woo_order_currency	currency of the created order
$_woo_order_total	total cost of the created order
$_woo_order_total_tax	total tax cost of the created order
$_woo_order_note	notes for the created order
$_woo_order_payment_method	payment method (slug) of the created order
$_woo_order_payment_method_title	payment method (title) of the created order
$_woo_order_billing_first_name $_woo_order_billing_last_name $_woo_order_billing_company $_woo_order_billing_address_1 $_woo_order_billing_address_2 $_woo_order_billing_city $_woo_order_billing_state $_woo_order_billing_postcode $_woo_order_billing_country $_woo_order_billing_email $_woo_order_billing_phone	order billing details
$_woo_order_shipping_first_name $_woo_order_shipping_last_name $_woo_order_shipping_company $_woo_order_shipping_address_1 $_woo_order_shipping_address_2 $_woo_order_shipping_city $_woo_order_shipping_state $_woo_order_shipping_postcode $_woo_order_shipping_country	order shipping details

Shopify orders and customers

$_shopify_error	Shopify-specific error message
$_shopify_total_results	total number of results in Shopify search
$_shopify_total_pages	total number of pages (10 results each) in Shopify search
$_shopify_var_total_results	total number of results in Shopify variations search
$_shopify_var_total_pages	total number of pages in Shopify variations search
$_shopify_cart_id
$_shopify_cart_properties
$_shopify_cart_quantity
$_shopify_cart_variant_id
$_shopify_cart_key
$_shopify_cart_title
$_shopify_cart_price
$_shopify_cart_original_price
$_shopify_cart_discounted_price
$_shopify_cart_line_price
$_shopify_cart_original_line_price
$_shopify_cart_total_discount
$_shopify_cart_discounts
$_shopify_cart_sku
$_shopify_cart_grams
$_shopify_cart_vendor
$_shopify_cart_taxable
$_shopify_cart_product_id
$_shopify_cart_gift_card
$_shopify_cart_final_price
$_shopify_cart_final_line_price
$_shopify_cart_url
$_shopify_cart_image
$_shopify_cart_handle
$_shopify_cart_requires_shipping
$_shopify_cart_product_type
$_shopify_cart_product_title
$_shopify_cart_product_description
$_shopify_cart_variant_title null
$_shopify_cart_variant_options
$_shopify_cart_line_level_discount_allocations

NLP

$_nlp_contexts	list of outbound contexts from NLP intent
$_nlp_entity_<entity name>	entity value from NLP intent
$_nlp_speech	default intent reply from NLP engine
$_nlp_action_complete	“true” if slot filling is complete, “false” otherwise

Data validation

$_validation_result	“true” if data has correct format, “false” otherwise
$_validation_error	text description of the validation error

Google Sheets integration

$_gs_result	“Ok” if data was found, text description of error otherwise
$_gs_row	row number where data was found
$_gs_a .. $_gs_zz	cell values from the row that was found
$_gs_total_pages	total number of pages (10 rows each) in the dynamic gallery
$_gs_total_results	total number of results (cards) in the dynamic gallery
$_selected_gallery_title	title of the card that was chosen by the user in the dynamic gallery
$_selected_gallery_subtitle	subtitle of the card that was chosen by the user in the dynamic gallery
$_selected_gallery_image	image URL of the card that was chosen by the user in the dynamic gallery
$_selected_gallery_<attribute name>	attribute values for the card that was chosen by the user in the dynamic gallery

Google Calendar integration

$_gc_result	“Found some events” if data was found, “Events not found” or error description otherwise
$_gc_event_id	ID of the event found in Google Calendar
$_gc_event_summary	summary of the event found in Google Calendar
$_gc_event_description	description of the event found in Google Calendar
$_gc_event_status	status of the event found in Google Calendar
$_gc_event_creator	creator of the event found in Google Calendar
$_gc_event_start_time	start time of the event found in Google Calendar
$_gc_event_start_date	start date of the event found in Google Calendar
$_gc_event_end_time	end time of the event found in Google Calendar
$_gc_event_end_date	end date of the event found in Google Calendar

Page visits tracking

$_last_page_visit_title	title of the website page that was last visited by the chatbot user
$_last_page_visit_url	URL of the website page that was last visited by the chatbot user
$_last_page_visit_browser	browser identifier of customer’s web client
$_last_page_visit_browsername	browser name of customer’s web client
$_last_page_visit_browserplatform	browser platform of customer’s web client
$_timezone	timezone of customer’s web client
$_locale	locale of customer’s web client